Resource Management and RACI
4
RACI Letters
Responsible, Accountable, Consulted, Informed
1
A per Task
Only one Accountable per activity
2
Balancing Tools
Resource leveling and resource smoothing
one A per row · always · no exceptions
Sample RACI Chart
| Activity | PM | Sponsor | Dev Lead | QA | Legal |
|---|---|---|---|---|---|
| Charter approval | R | A | C | I | C |
| Sprint planning | C | I | A | R | — |
| Risk identification | A | C | R | R | C |
| User acceptance | C | A | R | R | — |
| Contract signoff | R | A | I | I | C |
how to read this
- › Rows are activities. Columns are roles. Each cell says how that role relates to that activity.
- › Every row has exactly ONE A. Accountability is singular. If two people are Accountable, nobody actually is.
- › Ris who actually does the work. Multiple R's per row is fine — several people can share the doing.
- › C is two-way input. Iis one-way information. Consulted expects a response; Informed doesn't.
- › Dashes are OK. If a role has nothing to do with an activity, don't force a letter.
Exam Traps
Only one A per row
Each activity has exactly one Accountable person. Multiple A's is a symptom of unclear ownership. The exam tests this.
Responsible and Accountable are different
R does the work. A owns the outcome. Sometimes the same person, often not. Do not merge them.
Resource leveling can extend the critical path
Leveling delays tasks to resolve overallocation, which can push out the end date. Smoothing stays within float.
RACI is a chart, not a license to micromanage
It clarifies roles. It does not give the PM authority to assign tasks in agile self-organizing teams.
One A per row
Accountability is singular. Multiple A's is a red flag that needs clarification.
Leveling ≠ smoothing
Leveling can move the end date. Smoothing respects the critical path.
Your uncle cooks the turkey. He is the Responsible. His hands are on the work.
You are the host. If the turkey is raw, you own the disaster. You are Accountable.
Your grandmother is consulted because she knows the family recipe. She is not doing the work but her input shapes it.
The kids are informed when dinner is served. They do not decide, they just need to know.
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